Join the Team


Jobs

Come work with us!

We’re a motivated team of software developers, political nerds, digital enthusiasts, customer service champions, and lawyers. Together, we’re working to build state-of-the-art fundraising infrastructure for Democratic campaigns, progressive organizations, and causes of all sizes.

We set the bar high for ourselves. ActBlue, a non-profit, is the largest source of funds for Democrats. Every day we handle tens of thousands of contributions from small-dollar donors. That’s our mission in action. And it wouldn’t be possible without a collaborative work environment that values professional growth and innovation.

Each department uses modern best practices with a dash of elbow grease and teamwork to get the job done. Our tech team uses Rails, PostgreSQL, Redis, and Node.js combined with excellent test coverage and efficient code to develop the software that powers ActBlue.

Interested in helping power a grassroots movement? Check out our openings below.

We offer a supportive workplace filled with dedicated, razor-sharp, and creative people and all of the following benefits:

Competitive Compensation
Including a 401(k) with generous matching.

Top-Notch Medical Coverage
Fully-paid, trans-inclusive health, dental, and vision insurance for you and your dependents.

Flexible Work Schedule
We know everyone runs on different schedules, so we do our best to accommodate the working hours that suit you.

Professional Growth
Everyone gets a professional development budget to attend conferences, seminars, or trainings, enroll in courses, and/or join a professional organization.

Generous Paid Time Off
We believe in work-life balance and encourage you to use your time off. We don’t track individual vacation days.

Paid Parental Leave
3 Months of fully paid time off and one month of part time, fully paid flex time. All genders qualify equally, and the policy includes adoptions.

Commuting Options
Your choice of a monthly MBTA pass, business parking pass, commuter rail discount, or bicycle reimbursement. We also provide secure bike parking and tools for repairs on the go.

We’ve seen that a fun and relaxed environment has a direct and positive impact on our collective creativity and productivity. Plus, we really enjoy spending time together!

ActBlue believes that a diverse, inclusive staff and movement is a fundamental strength. Towards that end, we’re committed to hiring people of all races, ethnicities, religions, ages, sex, genders, sexual orientations, or gender identities. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.


Jobs at ActBlue Technical Services

DevOps Engineer

ActBlue powers the fundraising of the political and social left. If you’ve ever given online to a Democratic candidate or progressive organization, chances are you’ve used our software. We are seeking a full-time devops engineer to join our existing devops team. You’ll have significant responsibility right out of the gate and a voice in designing our architecture. We offer autonomy, responsibility, and amazing in-office and remote colleagues geeking out about politics and tech all day, plus generous benefits. You could work remotely from anywhere in the US, or from our office in Davis Square, Somerville MA.

What you'll be doing:

  • Managing, monitoring, extending our mission critical web application infrastructure across multiple datacenters in a no downtime environment.
  • Being part of an on-call rotation. When alarms ring we respond immediately and effectively.
  • Learning from alarms. After an event, we learn from it, improving our infrastructure, monitoring, or applications to keep the same issue from ringing alarms again.
  • Working with application developers and product “customers” to deploy and monitor new services repeatably, at scale, in cloud services.
  • Building visualizations of our data, to understand the performance of our systems and recommend improvements to remove bottlenecks and points of failure.
  • Discovering, testing, deploying upgrades to or replacement of components of our infrastructure, from simple OS packages, to database version upgrades, to wholesale replacements. (Maybe it’s time to move from Apache to nginx? Choose between monit and upstart?)

What you'll be working with:

  • Our stack: Ruby on Rails, PostgreSQL, Node.js, Redis, Graphite
  • Hosting: Rackspace and AWS clouds.
  • Configuration Management in Chef
  • Monitoring: Statsd, Graphite, New Relic

What you'll bring:

Very experienced with Linux system administration. We run Ubuntu. Substantial experience with a programming language like Ruby or Python. Experience developing and monitoring mission critical web applications. Knowledge of and a passion for repeatable configuration management using tools such as chef, puppet, or ansible. We use Chef. Bonus: experience configuring and monitoring CDNs. We use Fastly. Bonus: experience tuning and administering PostgreSQL databases. To apply, email a resume and cover letter to techjobs@actblue.com.

ActBlue believes that a diverse, inclusive staff and movement is a fundamental strength. Towards that end, we’re committed to hiring people of all races, ethnicities, religions, ages, sex, genders, sexual orientations, or gender identities. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.



Permanent Open Positions at ActBlue Technical Services

ActBlue Technical Services is always on the lookout for great software engineers who want to influence politics, help charities, and build the best organizing tools around. If you're a Senior Rails Engineer, a DevOps professional, a Front End Engineer, or a U/X expert who wants to build world class technology while making the country a better place, drop us a line! We'd love to hear from you!

We use best in class tools and methods:

  • Backend: Rails 4.2/Ruby 2.2, Node.js, PostgreSQL, Redis
  • Frontend: Bootstrap, jQuery, Sass, D3, Highcharts
  • Operations: Chef, Rackspace cloud and AWS
  • Tools: Github, Solano CI, Bugsnag

While this is a list of what we currently use, we are open to hearing from great people who come from different stacks. You’ll be an essential contributor to a small team of professionals either in our Davis Square office or working remotely. You’ll have significant responsibility right out of the gate and a voice in designing our architecture. We offer autonomy, responsibility, and an amazing in-office and virtual workplace (full of people geeking out about politics and tech all day). Some neat things about us:

  • ActBlue is a nonprofit that is well capitalized. This gives us the freedom to explore new organizing technology without influence from big donors or investors. We are an established, thriving 12 year old organization.
  • We have a startup / political campaign mentality without the pressure and long hours. Our engineers balance their work impacting the country with being parents, marathon runners, pet owners, radio DJs, and more. Sustainable, full lives are valued.
  • Our work to change the country expands beyond our code. We sponsor AlterConf, Code 2040, RailsBridge Boston, and other groups focused on increasing diversity in technology. We also host regular Metor.js meetups and are excited to incorporate the passion projects of our staff into our giving back to the technical community.

Interested in learning more? To start the conversation, email a resume to techjobs@actblue.com.

ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, age, sex, gender, sexual orientation, or gender identity. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.



Jobs at ActBlue

Customer Relations Associate

Reports To: Director of Customer Service (supervises remotely)

The Customer Service Team’s role is to serve as the front line of support. Team members are the chief brand ambassadors to ActBlue’s many thousands of donors and campaign users. The Customer Relations Associate will be a member of a small team that offers efficient, accurate, and friendly assistance to users who contact ActBlue. ActBlue’s headquarters are located in Somerville, MA, and the direct supervisor for this role is based in San Francisco, CA. This is a fully remote position, regular weekend work, and a minimum of 20 hours per week required. This position is temporary, beginning in September with a TBD end date in/around November 2016.

Roles and Responsibilities:

Day-to-day user support including:

  • Responding to incoming email messages
  • Transcribing voicemails and returning phone calls
  • Monitoring queue of contributions needing further review
  • Proactive donor support and outreach
  • Other tasks and projects as assigned by the Director of Customer Service
  • Coverage of user support over specific weekend dates will be required (Weekend of 9/30 and Weekend of 10/29). Remainder of schedule can be flexible, but will be consistent week to week

Qualifications:

  • Excellent communication skills, with a passion for helping people
  • The ability to independently manage tasks and conquer goals with little supervision
  • Experience in a customer service role
  • The ability to work effectively as part of a team to meet, and exceed, customer service goals
  • Comfort handling high volume incoming calls and problem-solving over the phone
  • The ability to learn how to monitor, track, and appropriately escalate possible technical issues
  • A four-year degree is preferred, but candidates with different educational backgrounds and related customer service experience are strongly encouraged to apply

Location & Compensation:

This is a fully remote position. ActBlue offers generous, competitive hourly compensation. ActBlue will also provide the technology and hardware needed to do the job. We are looking for folks willing to work a minimum of 20 hours per week. Additional hours will likely be available as well. Coverage of user support over specific weekend dates will be required (Weekend of 9/30 and Weekend of 10/29). This is a temporary position which will start in September and continue through November, specific end-date TBD with possibility of extending dependent on needs and mutual interest.

ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, disability, sex, gender, sexual orientation, or gender identity. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Send application materials in an email with the subject line “Customer Relations Associate - Remote” to csjobs@actblue.com and attach your cover letter and resume as one .pdf. Be sure to tell us where you found this job posting in your cover letter. Applicants will be reviewed on a rolling basis and will be contacted if selected for an interview. No phone calls, please.



Get to know more about us

Meet ActBlue