Join the Team


Jobs

Come work with us!

We’re a motivated team of software developers, political nerds, digital enthusiasts, customer service champions, and lawyers. Together, we’re working to build state-of-the-art fundraising infrastructure for Democratic campaigns, progressive organizations, and causes of all sizes.

We set the bar high for ourselves. ActBlue, a non-profit, is the largest source of funds for Democrats. Every day we handle tens of thousands of contributions from small-dollar donors. That’s our mission in action. And it wouldn’t be possible without a collaborative work environment that values professional growth and innovation.

Each department uses modern best practices with a dash of elbow grease and teamwork to get the job done. Our tech team uses Rails, PostgreSQL, Redis, and Node.js combined with excellent test coverage and efficient code to develop the software that powers ActBlue.

Interested in helping power a grassroots movement? Check out our openings below.

We offer a supportive workplace filled with dedicated, razor-sharp, and creative people and all of the following benefits:

Competitive Compensation
Including a 401(k) with generous matching.

Top-Notch Medical Coverage
Fully-paid, trans-inclusive health, dental, and vision insurance for you and your dependents.

Flexible Work Schedule
We know everyone runs on different schedules, so we do our best to accommodate the working hours that suit you.

Professional Growth
Everyone gets a professional development budget to attend conferences, seminars, or trainings, enroll in courses, and/or join a professional organization.

Generous Paid Time Off
We believe in work-life balance and encourage you to use your time off. We don’t track individual vacation days.

Paid Parental Leave
3 Months of fully paid time off and one month of part time, fully paid flex time. All genders qualify equally, and the policy includes adoptions.

Commuting Options
Your choice of a monthly MBTA pass, business parking pass, commuter rail discount, or bicycle reimbursement. We also provide secure bike parking and tools for repairs on the go.

We’ve seen that a fun and relaxed environment has a direct and positive impact on our collective creativity and productivity. Plus, we really enjoy spending time together!

ActBlue believes that a diverse, inclusive staff and movement is a fundamental strength. Towards that end, we’re committed to hiring people of all races, ethnicities, religions, ages, sex, genders, sexual orientations, or gender identities. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.


Available Positions

Jobs at ActBlue

Customer Relations Associate

Reports To: Director of Customer Service (supervises remotely)

The Customer Service Team’s role is to serve as the front line of support. Team members are the chief brand ambassadors to ActBlue’s many thousands of donors and campaign users. The Customer Relations Associate will be a member of a small team that offers efficient, accurate, and friendly assistance to users who contact ActBlue. ActBlue’s headquarters are located in Somerville, MA, and the direct supervisor for this role is based in San Francisco, CA. This is a fully remote position, regular weekend work, and a minimum of 20 hours per week required. This position is temporary, beginning in September with a TBD end date in/around November 2016.

Roles and Responsibilities:

Day-to-day user support including:

  • Responding to incoming email messages
  • Transcribing voicemails and returning phone calls
  • Monitoring queue of contributions needing further review
  • Proactive donor support and outreach
  • Other tasks and projects as assigned by the Director of Customer Service
  • Coverage of user support over specific weekend dates will be required (Weekend of 9/30 and Weekend of 10/29). Remainder of schedule can be flexible, but will be consistent week to week

Qualifications:

  • Excellent communication skills, with a passion for helping people
  • The ability to independently manage tasks and conquer goals with little supervision
  • Experience in a customer service role
  • The ability to work effectively as part of a team to meet, and exceed, customer service goals
  • Comfort handling high volume incoming calls and problem-solving over the phone
  • The ability to learn how to monitor, track, and appropriately escalate possible technical issues
  • A four-year degree is preferred, but candidates with different educational backgrounds and related customer service experience are strongly encouraged to apply

Location & Compensation:

This is a fully remote position. ActBlue offers generous, competitive hourly compensation. ActBlue will also provide the technology and hardware needed to do the job. We are looking for folks willing to work a minimum of 20 hours per week. Additional hours will likely be available as well. Coverage of user support over specific weekend dates will be required (Weekend of 9/30 and Weekend of 10/29). This is a temporary position which will start in September and continue through November, specific end-date TBD with possibility of extending dependent on needs and mutual interest.

ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, disability, sex, gender, sexual orientation, or gender identity. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Send application materials in an email with the subject line “Customer Relations Associate - Remote” to csjobs@actblue.com and attach your cover letter and resume as one .pdf. Be sure to tell us where you found this job posting in your cover letter. Applicants will be reviewed on a rolling basis and will be contacted if selected for an interview. No phone calls, please.



Jobs at ActBlue Technical Services

DevOps Engineer

ActBlue powers the fundraising of the political and social left. If you’ve ever given online to a Democratic candidate or organization, chances are you’ve used our software. We are seeking a full-time devops engineer to join our existing devops team. You’ll have significant responsibility right out of the gate and a voice in designing our architecture. We offer autonomy, responsibility, and amazing in-office and remote colleagues geeking out about politics and tech all day, plus generous benefits. You could work remotely from anywhere in the US, or from our office in Davis Square, Somerville MA.

What you'll be doing:

  • Managing, monitoring, extending our mission critical web application infrastructure across multiple datacenters in a no downtime environment./li>
  • Being part of an on-call rotation. When alarms ring we respond immediately and effectively.
  • Learning from alarms. After an event, we learn from it, improving our infrastructure, monitoring, or applications to keep the same issue from ringing alarms again.
  • Working with application developers and product “customers” to deploy and monitor new services repeatably, at scale, in cloud services.
  • Building visualizations of our data, to understand the performance of our systems and recommend improvements to remove bottlenecks and points of failure./li>
  • Discovering, testing, deploying upgrades to or replacement of components of our infrastructure, from simple OS packages, to database version upgrades, to wholesale replacements. (Maybe it’s time to move from Apache to nginx? Choose between monit and upstart?)

What you'll be working with:

  • Our stack: Ruby on Rails, PostgreSQL, Node.js, Redis, Graphite/li>
  • Hosting: Rackspace and AWS clouds.
  • Configuration Management in Chef
  • Monitoring: Statsd, Graphite, New Relic/li>

What you'll bring:

  • Very experienced with Linux system administration. We run Ubuntu.
  • Substantial experience with a programming language like Ruby or Python.
  • Experience developing and monitoring mission critical web applications.
  • Knowledge of and a passion for repeatable configuration management using tools such as chef, puppet, or ansible. We use Chef.
  • Bonus: experience configuring and monitoring CDNs. We use Fastly.
  • Bonus: experience tuning and administering PostgreSQL databases.

To apply, email a resume and cover letter to techjobs@actblue.com.

ActBlue believes that a diverse, inclusive staff and movement is a fundamental strength. Towards that end, we’re committed to hiring people of all races, ethnicities, religions, ages, sex, genders, sexual orientations, or gender identities. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.



UX Designer

All positions full time in Boston (actually Somerville) MA. Remote a possibility for the right candidate.

ActBlue powers the fundraising of the political and social left. If you’ve ever given online to a Democratic candidate or organization, chances are you’ve used our software. We are growing like crazy! We need a few more good software engineers who want to influence politics and online organizing.

We use best in class tools and methods:

  • Backend: Rails 4.2/Ruby 2.2, Node.js, PostgreSQL, Redis
  • Frontend: Bootstrap, jQuery, Sass, D3, Highcharts
  • Operations: Chef, Rackspace cloud and AWS
  • Tools: Github, Solano CI, Bugsnag

While this is a list of what we currently use, we are open to hearing from great people who come from different stacks. You’ll be an essential contributor to a small team of professionals in our Davis Square office. You’ll have significant responsibility right out of the gate and a voice in designing our architecture. We offer autonomy, responsibility, an amazing workplace (full of people geeking out about politics and tech all day) plus these benefits:

  • Extremely competitive salary
  • 401K matching
  • 100% paid medical, dental and vision benefits for you and dependents!
  • Unlimited paid time off
  • Public transit pass (Charliecard or Commuter Rail)
  • Professional Development (conferences, classes, etc...) 100% paid
  • Choose your own computer setup
  • Family friendly flexible schedule
  • Healthy and not-so-healthy snacks

Some neat things about us:

  • ActBlue is a nonprofit that is well capitalized. This gives us the freedom to explore new electoral technology without influence from big donors or investors.
  • We are an established 10 year old organization. We have a startup / political campaign mentality without the pressure and long hours. Sustainability is valued.
  • Our employees have lives outside of work. We have parents, dog owners, marathon runners, RC plane pilots, Artisan Asylum members, radio DJs, and German linguists.
  • We sponsor RailsBridge Boston, a recurring workshop designed to encourage more women to become Ruby developers in Boston, and other events about improving diversity in technology. We also host regular Metor.js meetups. We are excited about hearing your ideas for additional ways we can give back to the community.

ActBlue is the software and operations engine that powers the fundraising for thousands of Democratic and progressive campaigns and committees. In the 2012-2014 election cycle we moved over $315 million for nearly 5,000 campaigns with an average contribution size of $44.54. Our fundraising software is used by the Democratic Congressional Campaign Committee, the Democratic Senatorial Campaign Committee and countless Senate, House, State and Local campaigns in all 50 states.

ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, age, sex, gender, sexual orientation, or gender identity. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

To start the conversation email techjobs@actblue.com and copy me at nate@actblue.com

Get to know more about us

Meet ActBlue