We’re a motivated team of software developers, political nerds, digital enthusiasts, customer service champions, and lawyers. Together, we’re working to build state-of-the-art fundraising infrastructure for Democratic campaigns and progressive organizations of all sizes, from the Presidential to local city council races across the country.
We set the bar high for ourselves. ActBlue, a political non-profit, is the largest source of funds for Democrats. Every day we handle tens of thousands of contributions from small-dollar donors. That’s our mission in action. And it wouldn’t be possible without a collaborative work environment that values professional growth and innovation.
Each department uses modern best practices with a dash of elbow grease and teamwork to get the job done. Our tech team uses Rails, PostgreSQL, Redis, and Node.js combined with excellent test coverage and efficient code to develop the software that powers ActBlue.
Interested in helping power a grassroots movement? Check out our openings below.
We offer a supportive workplace filled with dedicated, razor-sharp, and creative people and all of the following benefits:
Including a 401(k) with generous matching.
Top-Notch Medical Coverage
Fully-paid, trans-inclusive health, dental, and vision insurance for you and your dependents.
Flexible Work Schedule
We know everyone runs on different schedules, so we do our best to accommodate the working hours that suit you.
Everyone gets a professional development budget to attend conferences, seminars, or trainings, enroll in courses, and/or join a professional organization.
Generous Paid Time Off
We believe in work-life balance and encourage you to use your time off. We don’t track individual vacation days.
Paid Parental Leave
3 Months of fully paid time off and one month of part time, fully paid flex time. All genders qualify equally, and the policy includes adoptions.
Your choice of a monthly MBTA pass, business parking pass, commuter rail discount, or bicycle reimbursement. We also provide secure bike parking and tools for repairs on the go.
We’ve seen that a fun and relaxed environment has a direct and positive impact on our collective creativity and productivity. Plus, we really enjoy spending time together!
ActBlue believes that a diverse, inclusive staff and movement is a fundamental strength. Towards that end, we’re committed to hiring people of all races, ethnicities, religions, ages, sex, genders, sexual orientations, or gender identities. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.
Customer Relations Associate
Reports To: Director of Customer Service (supervises remotely)
The Customer Service Team’s role is to serve as the front line of support and chief brand ambassador to ActBlue’s many thousands of donors and campaign users. The Customer Relations Associate will be a member of a small team that offers efficient, accurate, and friendly assistance to users who contact ActBlue. ActBlue’s headquarters are located in Somerville, Massachusetts, and the direct supervisor for this role is based in San Francisco. This is a fully remote position with flexible and/or non-traditional hours.
Roles and Responsibilities:
Location & Compensation:
This is a fully remote position. ActBlue offers generous, competitive compensation and will be providing each remote person with healthcare & dental benefits. ActBlue will also provide the technology. We are looking for folks willing to work a minimum of 30 hours per week, availability during Pacific time zone evening hours, as well as weekends, is required.
ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, disability, sex, gender, sexual orientation, or gender identity. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.
Send a cover letter in the body of an email with the subject line “Customer Relations Associate - REMOTE” to email@example.com and attach your resume as a .pdf. Be sure to tell us where you found this job posting in your cover letter. Applicants will be contacted if selected for an interview.
All positions full time in Boston (actually Somerville) MA. Remote a possibility for the right candidate.
ActBlue powers the fundraising of the political and social left. If you’ve ever given online to a Democratic candidate or organization, chances are you’ve used our software. We are growing like crazy! We need a few more good software engineers who want to influence politics and online organizing.
We use best in class tools and methods:
While this is a list of what we currently use, we are open to hearing from great people who come from different stacks. You’ll be an essential contributor to a small team of professionals in our Davis Square office. You’ll have significant responsibility right out of the gate and a voice in designing our architecture. We offer autonomy, responsibility, an amazing workplace (full of people geeking out about politics and tech all day) plus these benefits:
Some neat things about us:
ActBlue is the software and operations engine that powers the fundraising for thousands of Democratic and progressive campaigns and committees. In the 2012-2014 election cycle we moved over $315 million for nearly 5,000 campaigns with an average contribution size of $44.54. Our fundraising software is used by the Democratic Congressional Campaign Committee, the Democratic Senatorial Campaign Committee and countless Senate, House, State and Local campaigns in all 50 states.
ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, age, sex, gender, sexual orientation, or gender identity. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.